Returns & Exchanges
At Humby Organics, we want you to be completely satisfied with your sustainable beauty journey. If a product isn't the right fit for your skin, we offer a 30-day window for returns and exchanges on all our organic personal care items.
Initiate Your Request
Email our support team with your order number and the reason for your return to receive a pre-paid shipping label.
Prepare Your Package
Securely pack the items in their original eco-friendly packaging to ensure they are protected during transit back to our facility.
Ship It Back
Drop off your package at any authorized carrier location using the provided label; we will track the shipment for you.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing